ABOUT US
Welcome to an elevated experience in luxury brow artistry and nail care. I’m Kim—an expert with a distinguished background in high-end spa services since 2011. I specialize in creating customized brow designs using advanced brow mapping techniques, perfectly tailored to enhance your unique facial features. My services include precision waxing, tinting, brow lamination, and refined facial waxing to highlight your natural beauty, alongside meticulous manicures that focus on detailed cuticle care and flawless polish application. My passion lies in forming genuine connections and empowering you to feel your most confident and elegant self. Discover the art of premium brow and nail care in a private, sophisticated setting designed for those who demand the very best. I look forward to welcoming you to my studio for a truly pampering experience. You can find me inside Image Studios East GR | proudly serving the local areas of East Grand Rapids, Cascade, Ada and more.
CANCELLATION POLICY
Policies (Updated 4/28/25) Cancellation Policy: A 75% cancellation fee will be applied to appointments canceled within 24 hours of the scheduled time or in the event of a no-show. Repeated last-minute cancellations or no-shows may result in a full (100%) cancellation fee and could impact your eligibility for future bookings. Please note that all deposits are non-refundable. We understand that unforeseen circumstances, such as illness or emergencies, may arise. If you need to cancel, please contact us as soon as possible to discuss alternative arrangements. Inclement Weather Policy: In the event of inclement weather requiring the studio’s closure, you will be notified promptly and your deposit will be transferred to a rescheduled appointment. If weather conditions make travel unsafe, you may request to reschedule, with your deposit transferred one time only. We kindly ask for at least 24 hours’ notice whenever possible to facilitate planning. Cancellations without rescheduling will be subject to the standard cancellation fee. Booking Policy: • Appointments will open on the 1st of each month for the following month’s availability. (Example: On May 1st, June appointments will become available.) • Pre-booking more than 2 weeks in advance will require a non-refundable deposit to secure the appointment. • Deposits are transferable one time if rescheduling is necessary with appropriate notice. By booking an appointment, you agree to the policies outlined above. Thank you for your understanding, cooperation, and continued support of DreamGlow Studio! Shared Space Courtesy: Please respect the other service providers and their guests within our shared building by keeping noise to a minimum.